Olivia Dean Describes Concert Ticketing Business as Exploitative

British Singer Olivia Dean has described the concert ticketing business as "exploitative" and rife with "inequality" after securing her fans a partial refund from Ticketmaster and AXS. Dean’s comments came after some resale tickets for her North American tour were listed at more than 14 times their original face value, with prices rising above $1,000 . Last week, the ‘Baby Steps’ singer wrote an open letter to ticketing companies calling the practice "disgusting" and "vile", and urged the company to "do better". On Wednesday, Ticketmaster announced it would cap future resale rates for Dean's tour and was in the process of "refunding fans for any markup they already paid to resellers on Ticketmaster".